{"id":7039,"date":"2024-10-24T14:47:54","date_gmt":"2024-10-24T12:47:54","guid":{"rendered":"https:\/\/wordpress-675958-4977025.cloudwaysapps.com\/f-a-q\/"},"modified":"2025-08-08T17:34:39","modified_gmt":"2025-08-08T15:34:39","slug":"f-a-q","status":"publish","type":"page","link":"https:\/\/moissonnier.com\/en\/f-a-q\/","title":{"rendered":"F.A.Q."},"content":{"rendered":"\n<h2 class=\"gb-headline gb-headline-051214ec gb-headline-text\">Products &amp; customization<\/h2>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Do you offer custom-made furniture?<\/summary>\n<p>Yes, made-to-measure is at the heart of our expertise. Whether you have a specific idea or need creative guidance, our teams work with you to design a unique piece of furniture, perfectly adapted to your interior and your desires. <\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Do you offer custom finishes?<\/summary>\n<p>Yes, every piece of Moissonnier furniture can be customized: we offer a wide range of nearly 70 stains, patinas and decorative effects. Samples are available on request to help you make the right choice. <\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What types of wood do you use?<\/summary>\n<p>Our furniture is mainly made from oak and beech, sourced from French sustainably-managed forests and PEFC-certified. We give priority to local sawmills and full traceability, in an ethical and eco-responsible approach. <\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Where is Moissonnier furniture made?<\/summary>\n<p>All our furniture has been designed and manufactured in France, in our Bourg-en-Bresse workshops, since 1885, using traditional craftsmanship methods.<\/p>\n<\/details>\n\n<h2 class=\"gb-headline gb-headline-c3285043 gb-headline-text\">Orders &amp; Delivery<\/h2>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What are the lead times?<\/summary>\n<p>The standard lead time is 8 to 10 weeks, with up to 12 weeks or more for complex bespoke creations. This lead time starts from order validation, including plans and finishing. <\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How do I make a special request?<\/summary>\n<p>For any special request, please visit<br\/><a href=\"https:\/\/moissonnier.com\/en\/contact\/\" data-type=\"page\" data-id=\"34\">\u2192 Contact us<\/a><\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How can I find out about prices or obtain additional information?<\/summary>\n<p>As most of our products can be customized, prices vary according to the finishes and options chosen. To receive a detailed offer: <br\/><a href=\"https:\/\/moissonnier.com\/en\/contact\/\" data-type=\"page\" data-id=\"34\">\u2192 Contact us<\/a><\/p>\n<\/details>\n\n<h2 class=\"gb-headline gb-headline-3253b945 gb-headline-text\">Maintenance<\/h2>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How do I maintain my Moissonnier furniture?<\/summary>\n<p>Our handcrafted finishes demand special care:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>After a few months, you can wax the furniture with a light beeswax to revive the shine.<\/li>\n\n\n\n<li>Avoid prolonged exposure to the sun, which can alter the shades.<\/li>\n\n\n\n<li>Pad varnishes are sensitive to hot, alcoholic or abrasive liquids.<\/li>\n\n\n\n<li>Clean with a soft duster (wool-type).<\/li>\n<\/ul>\n<\/details>\n\n<h2 class=\"gb-headline gb-headline-ba83c94d gb-headline-text\">Services &amp; information<\/h2>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I receive a sample before ordering?<\/summary>\n<p>Yes, we can send you samples of shades or fabrics. There is a charge for this service. To request a sample:  <br\/><a href=\"https:\/\/moissonnier.com\/en\/contact\/\" data-type=\"page\" data-id=\"34\">\u2192 Contact us<\/a><\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How can I keep up to date with your latest news?<\/summary>\n<p>You can register using the form at the bottom of our website. You&#8217;ll receive our latest news and inspirations. <br\/><a href=\"http:\/\/moissonnier.com\/newsletter\/\">\u2192 Registration<\/a><\/p>\n<\/details>\n","protected":false},"excerpt":{"rendered":"<p>Products &amp; customization Orders &amp; Delivery Maintenance Services &amp; information<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":{"0":"post-7039","1":"page","2":"type-page","3":"status-publish","5":"infinite-scroll-item"},"acf":[],"_links":{"self":[{"href":"https:\/\/moissonnier.com\/en\/wp-json\/wp\/v2\/pages\/7039","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/moissonnier.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/moissonnier.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/moissonnier.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/moissonnier.com\/en\/wp-json\/wp\/v2\/comments?post=7039"}],"version-history":[{"count":5,"href":"https:\/\/moissonnier.com\/en\/wp-json\/wp\/v2\/pages\/7039\/revisions"}],"predecessor-version":[{"id":7650,"href":"https:\/\/moissonnier.com\/en\/wp-json\/wp\/v2\/pages\/7039\/revisions\/7650"}],"wp:attachment":[{"href":"https:\/\/moissonnier.com\/en\/wp-json\/wp\/v2\/media?parent=7039"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}